Our Commitment To Data Security
All sensitive data such as credit card information is transmitted via 128-bit SSL encryption. How can you be sure? When your browser is open to a DeepMemories.com web page that transmits personal and sensitive information (such as credit card information at checkout) your browser will display an icon such as a lock or key at the top or bottom of the browser window. The http:// in your browser’s address field changes to https:// (the s:// for “secure”) following the http is proof that you are communicating only with us and that all information is encrypted.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, various physical, electronic, and managerial procedures safeguard and secure the information we collect online. These include data security monitoring services such as Hacker Safe hardware and software based firewalls, and secure facilities that house data.
As described above, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
The Information We Collect
For the purpose of completing your order we collect information such as name, address, email address, phone number, credit/debit card information, company name, tax id number, etc.
If you request that your order be shipped to another person we collect the following about that person: name, address, phone number.
Once your order is placed you may contact us by email CustomerService@DeepMemories.com or by phone (203 234-2001) to make any changes to the personal information that you provided to place your order.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, Internet service provider (ISP), operating system, browser type, referring/exit Web pages, clickstream data, and date/time stamp. We use this information, which does not identify individual users, to analyze trends, administer the site, track users' movements around the site, and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.
However, IP addresses are tied to personally identifiable information only when your order is placed, but this information is not shared, sold, rented, or traded with outside parties, with the following exception: If an order, after being filled, is then claimed to not have been placed, the IP address linked to that order can be shared by us with the credit card company involved in the chargeback, and only for the purpose of proving legitimacy or fraud concerning that order.
Cookies
As is true of most Web sites, we use cookies on this site and we link them to personally identifiable information to maintain your shopping cart. Our server gives to your Web browser a cookie, which is a small text file that acts as a message. Your browser stores this message in a file called "cookie.txt". You may easily delete our cookies at any time. Cookies cannot be used to retrieve data from your hard drive, obtain your email address, or obtain sensitive information about you. If your browser is set to refuse cookies you may view our site but will be unable to complete an order. To complete an order, either allow your browser to accept cookies at least temporarily while shopping at DeepMemories.com, or place your order by phone: (203) 234-2001
We use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate to track usage and volume statistics to improve our Web site.
We use session cookies to keep your shopping cart from emptying if you leave a shopping cart page before checkout is complete. We use session cookies also to determine from what ad or Web page you navigated to our site. A session cookie expires when you close your browser. If you create an optional account, to recognize your username and password so that you can log in upon return, we use persistent cookies. Persistent cookies remain on your hard drive for an extended period of time. You can easily remove persistent cookies by following directions provided in your Internet browser's "Help" file.
Our Commitment To Minors Privacy
We do not collect or maintain information from those we actually know are under the legal age to purchase adult products and content, and no part of our Web site is structured to attract anyone under that legal age.
The Way We Use Information
We use the email address(es), shipping addresses, telephone number(s), and credit card information you provide when placing an order only to complete that order, and if necessary, to communicate with you about that order. We do not share, sell, rent, or trade any of your personal information with outside parties except our service providers (such as VISA, UPS) to the extent necessary to complete that order. We use a credit card processing company to facilitate the billing transaction and a shipping company and USPS to complete the shipping on our behalf. Our service providers may not use your personally identifiable information for any other purpose, including their own marketing purposes.
We use the information you provide about someone else when placing an order only to ship that order to them and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. Our service providers may not use this information for any other purpose, including their own marketing purposes.
On some DeepMemories.com Web pages you have the option to create an account. Information collected when creating an account is not used for any other purpose other than to expedite your (re)order procedure and your access to online tracking of order(s). Information provided when creating an account is not sold, rented, or traded with outside parties. If you create an account you have the option to also provide secondary shipping addresses. Information collected when providing a secondary shipping address for your account is not used for any purpose other than for expediting your (re)order procedure and your access to online tracking of such an order. Secondary shipping information is not shared, sold, rented, or traded with outside parties. Logging in to your account by clicking "My Account" will allow you to correct and/or update account information and secondary shipping information. On some DeepMemories.com Web pages you have the option to "Review this Product". Using the "Review this Product" feature on a DeepMemories.com Web page will result in the emailing of that review to DeepMemories.com. Such review may then be posted in whole or part as one of "Customer Reviews" on the DeepMemories.com Web page that the "Review this Product" button was clicked. Such a product review will not be used for any other purpose and will not be shared with outside parties. We use non-identifying and aggregate information to help improve our Web site. This information is not used for any purpose other than for improving our Web site and is not shared with outside parties.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
How We Contact You
We use the email address(es) that you provide when placing your order to email order and shipping information and to answer the email we receive. We use the email address(es) that you provide when placing your order to email you if it is necessary that we communicate with you concerning your order. You may not opt out of receiving these critical service emails.
We use the telephone number(s) that you provide when placing your order to telephone you if there is an issue concerning your order and to return phone calls.
You can subscribe (in the "Subscribe to Newsletter" field located on every Deep Memories Web page or by checking the promotions box during checkout and account setup) to receive "occasional email" or "newsletters" that contain information about DeepMemories products and services (such as sales and new product announcements). Doing so will result in email from us to the email address you provide for this purpose. Email addresses provided for this purpose are not used by us for any other purpose and are not shared, sold, rented, or traded with outside parties except our service providers as described in this policy. Information you submit elsewhere on our Web site will not be used for this purpose. You may choose to discontinue such emails at any time by entering the email address in the "Subscribe to Newsletter" field located on every Deep Memories Web page, clicking "Unsubscribe" and then clicking "GO", or by following the "Unsubscribe" instructions on every email sent to you. You may also discontinue such emails by contacting a customer service representative by email CustomerService@DeepMemories.com or by phone: 203 234-2001
Using the "Email this page to a friend" feature on a DeepMemories.com Web page will result in the emailing of that Web page and the information you enter (your name, email address, note to friend) to the friend’s email address that you enter. That information is not used for any other purpose by us and will not be shared with outside parties. It is used for the sole purpose of sending this one-time email. While viewing certain DeepMemories.com Web pages you may request customer support via "Internet chat-type" communication by clicking the "Live Support" button. Such communication may only be initiated by you, and such communication will not be used for any other purpose by us except to provide live support and will not be shared with outside parties.
Changes to this Privacy Statement
We reserve the right to modify this privacy statement at any time. If we ever make material changes to our privacy policy, we will notify you by posting those changes on this page 30 calendar days prior to implementation of the change, by email or by means of notice on our home page.
BM Web Enterprises LLC
23 Bradley St
North Haven CT 06473-1412
203 234-2001
